Privacy Policy
Your privacy and trust are important to us
Last updated: November 18, 2025
1. Introduction
BestNear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning and wellness services.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email, phone number, address)
- Service preferences and requirements
- Payment information (processed securely through third-party providers)
- Property details and access information
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- IP address and location data
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
- To provide, schedule, and manage our cleaning and wellness services
- To communicate with you about your bookings and service updates
- To process payments and send invoices
- To improve our services and website experience
- To send promotional materials (with your consent)
- To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in our operations (payment processors, scheduling systems)
- When required by law or to protect our legal rights
- In case of business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
BestNear
Business Bay, Dubai
Marasi Drive St – Office 2106, The Citadel Tower
Email: privacy@bestnear.me
Website: BestNear.me